Our services

Managed services

Your trusted partner for customised, secure and proactive managed services 24/7

Thanks to our human, organisational and technical resources, we can guarantee that your Information System is optimally maintained. We work with you to build bespoke outsourcing services based on industry practices and methodologies. Our highly automated operations are end-to-end secure, ISO 27001 and HDS certified, with 24/7 availability.

Our approach

Our experts work closely with you to implement market best practice, while taking a proactive approach to improving your IS. With intelligent automation and real-time, 360-degree visibility, we optimise your costs and align our services with your strategic challenges.

Simplify governance with real-time reporting and a 360° view

Having a 360° view of your Information System is essential if you are to make rapid, informed decisions. Our simplified governance system is based on total transparency and real-time access to your critical IS data.

Sophisticated reporting gives you a complete and up-to-date picture, enabling you to manage effectively and anticipate needs. This means you can not only maintain a high level of performance, but also take strategic decisions with confidence. With our integrated tools, you benefit from collaborative supervision and increased standardisation of processes.

Putting safety at the heart of our services

Security is a fundamental pillar of our managed services. Our 250 employees, spread across Europe and particularly in France, provide local expertise with near-shore capabilities for optimum responsiveness and efficiency.

We integrate SecOps governance from the outset, guaranteeing a secure and scalable architecture. With proven practices such as the drafting of your Information Systems Security Policy (ISSP), monthly vulnerability scans, and proactive management by a dedicated ISS manager, we create an environment of trust.

Thanks to our security expertise, including solutions such as bastions, SOC and EDR, your IS is protected in a way that is consistent and tailored to your needs.

Optimising costs and operations

Optimising your IS encompasses both cost management and continuous improvement of your infrastructure. With our FinOps approach, we ensure efficient provisioning, making sure your infrastructure and architecture are placed in the most appropriate environment, whether cloud, hybrid or on-premise.

At the same time, we work to reduce incidentology by anticipating problems and implementing proactive practices to strengthen the resilience of your IS. Our teams provide you with regular recommendations to ensure ongoing optimisation, maximising performance while ensuring strategic alignment with your business objectives.

Accelerate innovation with market best practice

To help you maintain a competitive edge, we integrate industry best practice to deliver innovative solutions tailored to your specific needs.

Our experts work closely with you to explore opportunities for innovation, ensuring that each solution aligned with your strategic objectives maximises the efficiency and performance of your information system.

Thanks to our ongoing technology watch, we can provide you with privileged access to cutting-edge technologies and optimised processes, guaranteeing the success and long-term future of your business.

Our service centres

At the heart of our approach, our service centres are essential for ensuring a smooth transition of managed services. This enables us to resume business efficiently while guaranteeing seamless operational continuity. Thanks to our expertise and rigorous methodology, we minimise disruption to your organisation.

Our teams are trained to understand the specifics of your technological environment and adapt quickly to your needs. By working closely with you, we ensure that your information systems are not only maintained, but also optimised. By aligning our practices with your strategic objectives, we position ourselves as trusted partners, dedicated to the long-term success and efficiency of your operations.

Cloud temple enterprise photo operational excellence
5 essential functions

Operational excellence

To guarantee optimum performance and increased observability of the Information System, our service centres adopt a modern, customer-focused approach:

  •  Continuous improvement : constant adaptation of processes to align our services with your changing needs
  • Reactivity to incidents implementation of advanced technologies to detect and resolve problems quickly, thereby limiting interruptions
  • Customised services : tailor-made solutions to meet the specific needs and expectations of each customer
  • Data-driven management : use of data analysis to identify opportunities for improvement and adjust our services in real time
  • Performance monitoring : implementation of clear metrics to monitor and optimise the performance of systems and services
  • Quality and compliance : assurance that the services provided comply with high quality standards and all relevant regulations
Cloud temple enterprise photo governance risk and compliance management
5 essential functions

Hybrid Information Systems Management

We specialise in the integrated and comprehensive management of hybrid IT environments, from on-premise infrastructure to the cloud:

  • Coordination of technological elements : smooth, efficient integration of the various components of your IS
  • Harmonised environment : assurance of a smooth transition between your existing and new infrastructures
  • Monitoring and adaptability : continuous supervision to guarantee system performance and adaptability
  • Technological adaptation : adjusting technological solutions to meet your specific needs and developments
  • Interface management : maintaining consistency in the management of data flows across different platforms
  • Architecture optimisation : greater flexibility and scalability to support your organisational growth
Cloud temple enterprise photo cost optimisation
5 essential functions

Automation and agentic AI

We place automation and artificial intelligence at the heart of our operations to improve the efficiency and relevance of our services:

  • Automation of repetitive tasks : redistribution of resources towards high added value activities
  • Predictive intelligence : using AI to anticipate and resolve problems proactively
  • Strategic alignment via analytics : sharing insights to align your operations with your strategic objectives
  • Reducing complexity : simplification of IT operations for clearer, more efficient management
  • Machine Learning for continuous improvement : integration of algorithms to constantly improve performance
  • Autonomous agents with continuous learning : deployment of intelligent agents capable of continuous training, dynamically integrating changes to your Information System to ensure a high level of adaptability and optimisation
Cloud temple enterprise photo datacenter reliability
5 essential functions

Security

Protecting your data and systems is essential, and we ensure robust and proactive security:

  • Confidentiality and data integrity : implementation of robust protocols to secure your information
  • Access control : precise management of privileges and access to resources
  • Protection against cyber threats : deployment of advanced solutions to guarantee ongoing safety
  • Response to security incidents : detection, analysis and rapid reaction to limit impact
  • Regular audits: continuous evaluation of safety measures to ensure that they are constantly being reinforced
  • Safety awareness : training and involvement of employees to develop a proactive safety culture
Cloud temple enterprise photo supervision security
5 essential functions

Improving the Information System

Our services aim to build and develop an information system capable of responding effectively to your current and future strategic challenges:

  • Optimised performance : adjusting services to meet growing market demands
  • Alignment with strategic objectives : assurance that IT is a facilitator of organisational objectives
  • Cost control : reducing unnecessary expenditure to maximise profitability
  • Responsiveness to market developments: proactive adaptation to new trends and technologies
  • Innovation : developing and implementing innovative solutions to stimulate agility
  • Ongoing evaluation and adjustment : regular analysis of IT processes to ensure efficiency and added value
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