The fundamentals of Observability
Cloud Temple's Observability service is based on a fundamental philosophy: the data belongs to the customer, and must be accessible to him in the standards that he already masters. Rather than imposing a proprietary monitoring tool, Cloud Temple exposes infrastructure metrics via a Prometheus proxy compatible with the entire open-source and commercial monitoring ecosystem.
In practical terms, this means that :
- Your teams keep their Grafana, Datadog, or any PromQL-compatible tool without changing their habits
- The Web Console offers integrated display for rapid consultation without additional tools
- The metrics are API-first everything that is visible in the interface is also visible via the Prometheus API
Our compliance procedures
Our Observability offering is HDS and ISO 27001 certified. This functionality is included in SecNumCloud-qualified and C5-compliant services.
The benefits of Cloud Temple's Observability offering
Keep your tools, don't compromise
Standard Prometheus, zero lock-in
Exploit your metrics via PromQL and integrate them directly into your existing stack, without depending on a proprietary language or tool.
See it all, immediately
Native dashboards without configuration
Instant access to dashboards integrated into the console, without prior deployment or configuration.
Plug and run in minutes
Grafana ready to use
Connect to the Prometheus platform as a source and get started quickly with open-source dashboards available immediately.
A complete view of your platform
Metrics, incidents and environmental impact
Track technical performance, operational events and environmental indicators (CO₂, energy) all at once, from a single interface and via API.
Key features of Observability
Metrics - Prometheus proxy (PromQL API)
The native Prometheus proxy exposes a Prometheus-compatible API endpoint, accessible via PromQL from any compatible tool and secured by Personal Access Token (PAT). It collects detailed metrics on VMware IaaS (CPU, RAM, storage latency, IOPS, energy consumption, CO₂ emissions per host) and OpenIaaS (CPU and memory per cluster and host, IOPS, availability per zone). Environmental data is included natively, making it possible to track the energy and carbon footprint of each hypervisor and datacenter, and all the information is centralised for exploitation in Grafana or the Cloud Temple console.
Dashboards integrated into the Console
Integrated dashboards provide a global view of the status of all subscribed products, with visual alerts coded by criticality. They include detailed tabs for VMware and OpenIaaS: overview, calculation, storage, VMs, view by host and datastores, with filters by date, cluster or availability zone, as well as performance history and energy impact. Each graph is interactive thanks to tooltips and drill-down, enabling you to explore the data at the level of the resources and periods selected.
Grafana & Templates integration
Grafana integration means you can configure the Cloud Temple console as a Prometheus datasource in just a few minutes, with Basic Auth authentication via PAT. Open-source Grafana templates are provided on GitHub for out-of-the-box or editable dashboards as required, and all dashboards can be fully customised with PromQL on all exposed metrics. Grafana alerting is supported to create rules on CPU, memory, IOPS and other metrics, offering proactive and automated monitoring.
Operations & Incidents
The operations and incidents module offers complete visibility of planned interventions (60 days) and incident history. Global incidents are flagged up on log-in via a red banner, while tenant-specific incidents are displayed with badges and a list of tickets, with reports available 60 days after resolution. Users can subscribe to email notifications for incident reporting and resolution, and detailed reports are available to users with the appropriate permissions, ensuring complete and transparent monitoring.
Technical specifications
Do you have an observability, alerting or environmental reporting (GreenOps) project? Let's talk.
Would you like to integrate the metrics from your VMware and OpenIaaS infrastructures into your own monitoring stack (Grafana, Datadog), or automate your operational alerts using our native Prometheus API? Do you need to extract the energy consumption and carbon footprint of your cloud resources for your CSR reporting?
Tell us about your supervision issues using this form: our experts will get back to you as soon as possible to help you get to grips with our observability tools.
Pricing
| Component | Pricing | ||
|---|---|---|---|
| Dashboards Console (VMware, OpenIaaS, global) | Included in all subscriptions | ||
| Prometheus Endpoint API (PromQL) | Included in all subscriptions | ||
| Grafana open-source templates | Free - open-source (GitHub) | ||
| Visibility of operations & incidents | Included in all subscriptions | ||
| Email incident notifications | Included in all subscriptions |
Use cases
No, it's totally included.
Access to dashboards integrated into the Console, use of the Prometheus API endpoint (PromQL), access to open-source Grafana templates, as well as visibility over operations and incident notifications are provided at no extra cost with any Cloud Temple subscription.
No, you are free to use your own tool.
Cloud Temple provides the data source (the Prometheus API-first proxy) and open-source dashboard templates, but does not provide Grafana as a SaaS service. You can connect the tool of your choice (your own Grafana cloud or on-premise, Datadog, Victoria Metrics, etc.). If you don't have one, you can easily deploy a Grafana instance on a Cloud Temple virtual machine via our Marketplace.
With a restricted access token (PAT).
To connect your monitoring tool (such as Grafana) to our Prometheus endpoint, authentication is performed using Basic Auth. The identifiers (Client ID / Secret) are generated via a Personal Access Token (PAT) directly from your profile in the Console. To respect the principle of least privilege, this token must only have the specific metrics_read permission.
Yes, directly into your tool.
You can configure your own alerting rules (memory saturation, CPU peak, IOPS) from your Grafana instance using our Prometheus datasource. Technical note: to configure alerting in Grafana, we recommend that you set the HTTP method to GET in the datasource parameters.
Yes, environmental metrics are native.
The Prometheus feed and Console dashboards natively include CO₂ emissions as well as estimated energy consumption (in kWh). This data is granular and available by hypervisor (host) and datacenter, allowing you to feed directly into your CSR reports without additional instrumentation.
Guaranteed visibility for 60 days.
From the Console, you have a detailed history covering the last 60 days for completed interventions, as well as for resolved incidents (including reports and minutes). You can also look ahead to planned interventions over the next 60 days.